Privacy Policy
Last updated: 26 July 2026
1. Who We Are
OurEmbassy ("we", "us", "our") is an African, Asian and Caribbean grocery store, restaurant and catering business located at 2 High Street, Wellington, Somerset, TA21 8RA, United Kingdom. We are the data controller for the personal information we collect about you. You can contact us at [email protected] or by phone on 07852 550324.
2. What Information We Collect
We may collect contact details (name, email, phone) when you submit an enquiry or catering request; event details when you submit a catering enquiry; your email address when you sign up for our newsletter; and usage data collected automatically when you use our website.
3. How We Use Your Information
We use your personal information to respond to your enquiries and catering requests, send you our newsletter and promotional updates (only with your consent), improve our website and services, and comply with our legal obligations.
4. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR: Consent — for newsletter subscriptions and marketing communications. Legitimate interests — for responding to enquiries and improving our services. Legal obligation — where we are required to process data by law.
5. How We Share Your Information
We do not sell your personal data. We may share it with trusted third-party service providers who help us operate our website and business (such as email service providers), under strict confidentiality agreements. We may also disclose your data where required by law.
6. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 2 years. Newsletter subscription data is retained until you unsubscribe.
7. Your Rights
Under UK GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict our processing, withdraw consent at any time, and lodge a complaint with the ICO at ico.org.uk. To exercise any of these rights, please contact us at [email protected].
8. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings. By continuing to use our website, you consent to our use of essential cookies.
9. Third-Party Links
Our website contains links to third-party websites (such as Uber Eats, Just Eat, Google Maps, Facebook and Instagram). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at OurEmbassy, 2 High Street, Wellington, Somerset, TA21 8RA. Email: [email protected]. Phone: 07852 550324.
Questions? Email [email protected] or call 07852 550324.